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    • Difficult to work with2
    • Nothing was correct about the closings1

  • Aug 26
  • Loans and Mortgages
  • Westfield, Massachusetts
  • 11
  • REVIEW RATING 3/5

Unbelievable bad customer service told I didn't have a financial loss for mitigation-bank statements clearly display a 3,800 reduction in income house value in low 400's owe 565 they are offering deed in lieu or short sale off to chapter 13 I just want the amount added into the end of the loan I can clearly repay this loan with 120k income a year just had a family emergency apparently doesn't... Read more

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  • Jul 29
  • Loans and Mortgages
  • Brighton, Michigan
  • Pnc Mortgage
  • 52
  • REVIEW RATING 3/5

I have a mortgage with PNC. A storm came through and did 20k worth of damage to my roof and siding. 3 contractors refused to work with PNC. The fourth agreed. The amount of paperwork, delays and mishaps now had my repairs 4 months after the damage and still no progress. I am ready to hand the keys to them and say here you go. Never get a mortgage with them. In the mean time, my roof is not... Read more

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  • Jul 27
  • Advertisements and Cons
  • Pittsburgh, Pennsylvania
  • Pnc Mortgage
  • 39
  • REVIEW RATING 3/5

I have good credit, had other loan offers, was enticed with an initial cost estimate that showed PNC's charges at a little over 3,000. When I walked in to sign the paperwork two days later, I signed at least ten documents before the cost estimate again appeared. It was nearly 4,000. I was given all sorts of assurances that because I have my checking account and it's a small bank it would be... Read more

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  • Jul 11
  • Loans and Mortgages
  • Greeneville, Tennessee
  • Pnc Home Loan
  • 59
  • REVIEW RATING 4/5

Ten years ago I bought a house. PNC ended up with the note. It's been paid on time ever since. 2 years ago I went thru a nasty divorce. My ex destroyed my credit. I also realized there was a large PMI on my loan. I called PNC to see about getting the PMI dropped and to check for a possible refi. I was informed the PMI won't drop off for another 2 years, and sure they'd to a refi...for $$$ closing... Read more

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  • Jul 10
  • Loans and Mortgages
  • Lansing, Michigan
  • Pnc Mortgage Refinance
  • 53
  • REVIEW RATING 4/5

i have been told multiple times that I would be closing and the loan officer would say I had turned all the paperwork in. Now after 3 weeks they are missing IRS transcripts which I had to call the IRS sitting on the phone multiple times for hours. this is the type of problems which should of been caught 3 weeks ago. now we are at the point of loosing our dream home due to PNC which they do not... Read more

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  • Jun 22
  • Loans and Mortgages
  • Chicago, Illinois
  • Loan Modification
  • 65
  • REVIEW RATING 4/5

PNC Mortgage sold the property I was living in. They outright refused to consider me for a loan modification after I experienced a decrease in salary. PNC kept telling me to send in documents. After I send in the documents, they always came up with more documents for me to submit. After I submit the additional documents, PNC would deliberately close out the file. PNC never considered me for... Read more

Was this review helpful? 1 0

  • Jun 18
  • Loans and Mortgages
  • Insurance Claim
  • 29
  • REVIEW RATING 4/5

i have an insurance claim on my house. i sent a copy of estimate and insurance check to be endorsed. the first check was kept for 2 weeks then sent back in the mail with a letter telling me to endorse check and mail it back. they said i didn't send proper paperwork. (i sent it in with check.) same thing happened with final payoff check. they have my e-mail and phone #, yet no one contacted me.... Read more

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  • Jan 26
  • Loans and Mortgages
  • Marysville, Ohio
  • Home Equity Line Of Credit
  • 1
  • 1
  • 263
  • REVIEW RATING 5/5

I had a National City home equity line of credit (HELOC) that ended up in PNCs lap. They told me that they were going to call the loan due in 4 months and advised me to refi my HELOC with them because they had a record of my payments and I had an 806 credit score and my wife was 826. I had paid double payments every single month for 7 years. We have an existing mortgage and a car payment no... Read more

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  • Jan 02
  • Loans and Mortgages
  • Silver Spring, Maryland
  • Home Loan
  • 279
  • REVIEW RATING 5/5

PNC bought our home equity loan from National City. This loan was for 200,000 and I held it for ten years paying some 90,000 in interest over that period. Balance was still just under 200, (but the loan was used well, it was a good partnership between National City and myself). PNC enters and buys the loan. Places the loan into repayment status. I placed three calls to PNC and was told that... Read more

Was this review helpful? 4 0

  • Nov 19, 2014
  • Loans and Mortgages
  • Cocoa, Florida
  • Mortgage Modification
  • 175
  • REVIEW RATING 4/5

Loan payment was reported by bank as not made. Immediately made payment. Payment placed in a suspense account and not told. When I attempted to find out what was going on was told my social security number was wrong they could not speak to me. Continued making payments. Bank refunded in excess of $15000 in payments. Refused to speak to me and placed loan in foreclosure. Spent two years doing... Read more

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