Pnc Mortgage Complaints and Reviews

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Pnc Mortgage
Main address: PO Box 96066 15226 Pittsburgh PA
1-800-822-5626, , https://www.pncmortgage.com/Contact/Contact_Us/Email_Us/Email_Us_Form.aspx
  • 96+2 mobile complaints
  • $450K claimed losses
  • $4.6K average
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  • Nov 19
  • Loans and Mortgages
  • Cocoa, Florida
  • Mortgage Modification
  • 15

Loan payment was reported by bank as not made. Immediately made payment. Payment placed in a suspense account and not told. When I attempted to find out what was going on was told my social security number was wrong they could not speak to me. Continued making payments. Bank refunded in excess of $15000 in payments. Refused to speak to me and placed loan in foreclosure. Spent two years doing... Read more

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  • Oct 14
  • Loans and Mortgages
  • Willowbrook, California
  • Unauthorized Account Charge
  • 56

PNC IS THE ABSOLUTE WORST! I have multiple issues with them. They have over $10,000 of payments that my checks were cashed by PNC, but not credited to my account. I have faxed multiple times the front and back of the canceled checks. They always say they haven't received it. Whenever I would call to find out the status of my account, each different person would say they are working on it and to... Read more

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  • Aug 30
  • Loans and Mortgages
  • Unexpected Charges
  • 77

Done a refi with cash out!!! Was hit with 2 unexpected charges to the total of $1200 out of pocket that no one warned me about. Then a day or two before closing( which had been rescheduled 3 times Over a three month span) they inform me the amount originally requested for the cash out would be $6000 less than my request because the home appraisal came in about $20000 lower than what my home is... Read more

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  • Aug 26
  • Loans and Mortgages
  • Minneapolis, Minnesota
  • Loan Modification
  • 82

Fell behind on payments and asked for a loan modification. All documents requested were submitted and subsequently lost on their end. Resubmitted multiple times. Was told it was looking good. Was told not to make payments. Was told many things by many different people at PNC. Not one person gives the same answer as the next. In the end, they rejected the modification. We would have sold... Read more

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  • Aug 09
  • Loans and Mortgages
  • Orlando, Florida
  • Home Loan
  • 155

My wife and I have been trying to get a very small home loan (<80K) from PNC. It has gone from the initial application of "absolutely no problem" to a daily fire drill of if you do this, this it will go through. We have been doing this for weeks now and their underwriters cannot simply define what needs to be done. While I realize things change, they are just unreasonable and VERY SLOW. I... Read more

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I need payments slips I what 3 months ago please send mi payment slips Add comment

     

  • Jul 21
  • Loans and Mortgages
  • Online Information Access
  • 26

PNC took over my mortgage and sent me a privacy-sharing agreement. In order to restrict their ability to share my information, I was directed by their letter to go online to PNC.com. I was unable to enter any information without a PNC bank account. I called customer service and they told me that I had to go PNCmortgage.com. On that website, it does not allow me to access my own loan. In the... Read more

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  • Jul 03
  • Loans and Mortgages
  • Mansfield, Texas
  • Mortgage Lender
  • 64

When attempting to change the way my homeowner's escrow was being handled, I was asked for my name, account number, my social security number, and the exact name and zip code on my account. They didn't seem to have the same SS# on file. This was disturbing. It was the same number I used several times during the application process. They even pulled a credit report using my SS#. When I... Read more

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  • Jul 02
  • Loans and Mortgages
  • Dallas, Texas
  • Payoff Request
  • 95

Trying to payoff Mortgage and everything must be in writing and to get payoff balance it must be mailed or fax but if you want it Faxed they charge $20. Give me a break in today's technology, why does anything require the mail or fax and let alone a charge. When you call they don't give any information over the phone other than to submit in writing and wait. Worst experience and I have paid off... Read more

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  • Jul 01
  • Finances
  • New York City, New York
  • Flood Insurance Requirement
  • 68

I was told my the PNC agent oh "no worry it will only be the amount you owe to PNC "which was 87000. So that was figured at closing and then 2 weeks later I get a letter in the mail that my flood insurance needs to be the amount of the building cost 165000. If I was told this in the first place I would have never purchased that house. when it was figured how much my mortgage payment would be... Read more

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