PNC Mortgage Complaints and Reviews

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PNC Mortgage
Main address: PO Box 96066 15226 Pittsburgh PA
1-800-822-5626, , https://www.pncmortgage.com/Contact/Contact_Us/Email_Us/Email_Us_Form.aspx
  • 90+2 mobile complaints
  • $300K claimed losses
  • $3.3K average
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  • Aug 09
  • Loans and Mortgages
  • Orlando, Florida
  • Home Loan
  • 31

My wife and I have been trying to get a very small home loan (<80K) from PNC. It has gone from the initial application of "absolutely no problem" to a daily fire drill of if you do this, this it will go through. We have been doing this for weeks now and their underwriters cannot simply define what needs to be done. While I realize things change, they are just unreasonable and VERY SLOW. I... Read more

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I need payments slips I what 3 months ago please send mi payment slips Add comment

  • Jul 03
  • Loans and Mortgages
  • Mansfield, Texas
  • Mortgage Lender
  • 32

When attempting to change the way my homeowner's escrow was being handled, I was asked for my name, account number, my social security number, and the exact name and zip code on my account. They didn't seem to have the same SS# on file. This was disturbing. It was the same number I used several times during the application process. They even pulled a credit report using my SS#. When I... Read more

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  • Jul 02
  • Loans and Mortgages
  • Dallas, Texas
  • Payoff Request
  • 27

Trying to payoff Mortgage and everything must be in writing and to get payoff balance it must be mailed or fax but if you want it Faxed they charge $20. Give me a break in today's technology, why does anything require the mail or fax and let alone a charge. When you call they don't give any information over the phone other than to submit in writing and wait. Worst experience and I have paid off... Read more

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  • Jul 01
  • Finances
  • New York City, New York
  • Flood Insurance Requirement
  • 28

I was told my the PNC agent oh "no worry it will only be the amount you owe to PNC "which was 87000. So that was figured at closing and then 2 weeks later I get a letter in the mail that my flood insurance needs to be the amount of the building cost 165000. If I was told this in the first place I would have never purchased that house. when it was figured how much my mortgage payment would be... Read more

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  • Jun 23
  • Loans and Mortgages
  • West Covina, California
  • Mortgage
  • 34

Mortgage Mission & PNC padded the loan. They charged me 547k for a 525k loan. The loan amount only dropped to 510k, yet I had to pay 32 k? Im looking for a lawyer. Not to mention they pulled a bait and switch. GFE said I was getting 4.25 but at the end increase it to 4.5. At the end of closing they received a 16 k credit. I wonder why. The guy I did business with was Ryan at mission... Read more

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I have a mortgage with PNC and have for a long time. My husband passed away a few years ago and when he did I contacted PNC for a loan modification and they have denied me several times saying that they.will foreclose on my house or I can give my home back to them. I am.lost Add comment

  • Nov 08, 2013
  • Loans and Mortgages
  • Pnc Home Mortage Loan
  • 71

In 2010 my Fiance had brain surgery,He had no Insurance and has been a small owner operator land-lever for 25 years , due to brain surgery a month in the hospital, and approx 7 months of rehab then finely released to work 5 hour days,and now on soc disability. prior to this his credit score was 850, during the hardship we missed 2 payments with PNC and was sending them a check to cover our... Read more

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  • Nov 05, 2013
  • Loans and Mortgages
  • Durango, Colorado
  • Rude Customer Service
  • 1
  • 73

Since that time, I have dealt with incompetent, liars, and rude employees at PNC. Their employees do not know what they are talking about, and the managers are ultimately the most *** of all. I implore anyone to use ANY OTHER mortgage company. PNC doesn't care about their customers. I will go to extremes to cost them business. DO NOT USE this mortgage company by any means. I have... Read more

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  • Aug 16, 2013
  • Loans and Mortgages
  • Heloc Loan
  • 60

Had a HELOC with National City and PNC took it over. I knew my time period was running low and still owed about $52k. They claimed to have offered me refi/govt mod info by cert. mail and i never received it or the ticket that is supposed to be left on my door by the USPS. They "claim" it was returned to them and couldnt offer it to me because the promo time period had expired, and i should call... Read more

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