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    • Difficult to work with2

  • Jun 22
  • Loans and Mortgages
  • Chicago, Illinois
  • Loan Modification
  • 23
  • REVIEW RATING 4/5

PNC Mortgage sold the property I was living in. They outright refused to consider me for a loan modification after I experienced a decrease in salary. PNC kept telling me to send in documents. After I send in the documents, they always came up with more documents for me to submit. After I submit the additional documents, PNC would deliberately close out the file. PNC never considered me for... Read more

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  • Jun 18
  • Loans and Mortgages
  • Insurance Claim
  • 9
  • REVIEW RATING 4/5

i have an insurance claim on my house. i sent a copy of estimate and insurance check to be endorsed. the first check was kept for 2 weeks then sent back in the mail with a letter telling me to endorse check and mail it back. they said i didn't send proper paperwork. (i sent it in with check.) same thing happened with final payoff check. they have my e-mail and phone #, yet no one contacted me.... Read more

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  • Jan 26
  • Loans and Mortgages
  • Marysville, Ohio
  • Home Equity Line Of Credit
  • 1
  • 1
  • 230
  • REVIEW RATING 5/5

I had a National City home equity line of credit (HELOC) that ended up in PNCs lap. They told me that they were going to call the loan due in 4 months and advised me to refi my HELOC with them because they had a record of my payments and I had an 806 credit score and my wife was 826. I had paid double payments every single month for 7 years. We have an existing mortgage and a car payment no... Read more

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  • Jan 02
  • Loans and Mortgages
  • Silver Spring, Maryland
  • Home Loan
  • 242
  • REVIEW RATING 5/5

PNC bought our home equity loan from National City. This loan was for 200,000 and I held it for ten years paying some 90,000 in interest over that period. Balance was still just under 200, (but the loan was used well, it was a good partnership between National City and myself). PNC enters and buys the loan. Places the loan into repayment status. I placed three calls to PNC and was told that... Read more

Was this review helpful? 3 0

  • Nov 19, 2014
  • Loans and Mortgages
  • Cocoa, Florida
  • Mortgage Modification
  • 151
  • REVIEW RATING 4/5

Loan payment was reported by bank as not made. Immediately made payment. Payment placed in a suspense account and not told. When I attempted to find out what was going on was told my social security number was wrong they could not speak to me. Continued making payments. Bank refunded in excess of $15000 in payments. Refused to speak to me and placed loan in foreclosure. Spent two years doing... Read more

Was this review helpful? 1 0

  • Oct 14, 2014
  • Loans and Mortgages
  • Willowbrook, California
  • Unauthorized Account Charge
  • 175
  • REVIEW RATING 4/5

PNC IS THE ABSOLUTE WORST! I have multiple issues with them. They have over $10,000 of payments that my checks were cashed by PNC, but not credited to my account. I have faxed multiple times the front and back of the canceled checks. They always say they haven't received it. Whenever I would call to find out the status of my account, each different person would say they are working on it and to... Read more

Was this review helpful? 1 1

  • Aug 30, 2014
  • Loans and Mortgages
  • Unexpected Charges
  • 181
  • REVIEW RATING 4/5

Done a refi with cash out!!! Was hit with 2 unexpected charges to the total of $1200 out of pocket that no one warned me about. Then a day or two before closing( which had been rescheduled 3 times Over a three month span) they inform me the amount originally requested for the cash out would be $6000 less than my request because the home appraisal came in about $20000 lower than what my home is... Read more

Was this review helpful? 1 0

  • Aug 26, 2014
  • Loans and Mortgages
  • Minneapolis, Minnesota
  • Loan Modification
  • 193
  • REVIEW RATING 4/5

Fell behind on payments and asked for a loan modification. All documents requested were submitted and subsequently lost on their end. Resubmitted multiple times. Was told it was looking good. Was told not to make payments. Was told many things by many different people at PNC. Not one person gives the same answer as the next. In the end, they rejected the modification. We would have sold... Read more

Was this review helpful? 1 0

  • Aug 09, 2014
  • Loans and Mortgages
  • Orlando, Florida
  • Home Loan
  • 363
  • REVIEW RATING 5/5

My wife and I have been trying to get a very small home loan (<80K) from PNC. It has gone from the initial application of "absolutely no problem" to a daily fire drill of if you do this, this it will go through. We have been doing this for weeks now and their underwriters cannot simply define what needs to be done. While I realize things change, they are just unreasonable and VERY SLOW. I... Read more

Was this review helpful? 6 0

I need payments slips I what 3 months ago please send mi payment slips Add comment

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