We applied for a PNC morgage a month ago and gave them the contract for the new house showing the closing date as the 20th. We were told no problem - you are pre-approved. It is now 5 days past the closing and they are still stalling. We have sold the house we are living in and still do not have this loan completed...there is a chance of us losing the contract with the sellers of the new house. No matter who we call and what we say, they will not budge. There is always something else that needs to be done. They have lied to us, did not bother to keep in contact with our real estate agent and it goes on. The stalling will throw this loan into a larger interest rate and that is what they seem to be doing. I will NEVER deal with these people again. BEWARE!!! 12984e2



  Comments (4)
1. Written by generickat on March 13, 2012 from brookville, pennsylvania, US
That's terrible. We've been in the process of "closing" for SEVEN!!! months!!!!!!!!!!! I'm surprised the seller has extended our contract so many times. It's been so bad, that things that were once good (appraisals, credit report, etc) have all expired, causing us to have to start over again on numerous occassions! It's RIDICULOUS! the amount of delays this bank has! Every week is "oh, it's going to be Friday at the LATEST!!" and every week we aren't surprised to find out that "friday at the latest" could mean 30 fridays from now.
2. Written by jkkanderson on January 18, 2012 from lexington, mississippi, US
If you do succeed in closing....make sure you do NOT have an automatic withdrawal out of your account. We did and once they took the house payment out, put it back in and took it out a few days later with a late charge !! Stop the automatic withdrawal and KEEP all your receipts of your payments. We had nothing but trouble. BEWARE
3. Written by MIchelle on January 18, 2012 from milwaukee, wisconsin, US
WE are having the same thing. We Thought we were closing on the 28 of Decmber and here it is January 18 still haven't heard a for sure date.It is always maybe Friday. They had names & addresses wrong on our loan app.We have to resign papers. They asked us for a pention letter that took 7 day to recive my mail right before we thought we we closing two weeks ago.Our Loan office is MARK OLSEN out of the lansing,MI. His boss MICHEAL CHARLOW is not any better. WARNING STAY CLEAR OF THEM.Good Luck
4. Written by Paul on December 8, 2011 from milwaukee, wisconsin, US
That is exactly what happened to us! We were preparing to go in for closing, and an hour before closing our real estate agent got a call saying we are not closing!!!! They did not bother to tell us, or the sellers!!! I got on the phone with PNC, and went up as high as I could, and left message after message, until someone called me back. Customer service is not much better after the loan either! If you still have time, contact another bank for your mortgage, because it does NOT get better afterwards!

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